Privacy Policy

QMW Industries Pty Ltd (ABN 12 011 047 760) respects your privacy. This policy explains what personal information we collect through this website, how we use and protect it, and your rights. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

When you submit an enquiry or quote request, we collect the information you provide: your name, company, email address, the page or product your enquiry relates to, and the details of your message. Our web server and hosting provider also record standard technical information such as your IP address, browser type and the time of your request, which is used for security and to keep the site running reliably.

How we use it

We use the information you submit solely to respond to your enquiry, prepare quotes, and follow up on your request. We do not sell your personal information, and we do not use it for marketing unless you have separately asked us to contact you.

Who processes it

Enquiries are delivered to our team by email through Resend, our transactional email provider. Submissions are checked for spam using Cloudflare Turnstile. This website is hosted on Vercel. These providers process data only to deliver the service and may store it on servers outside Australia. We do not share your information with any other third party except where required by law.

How long we keep it

We retain enquiry correspondence for as long as needed to serve you and to meet our record-keeping and legal obligations, after which it is deleted or de-identified.

Cookies and analytics

This site uses only the cookies necessary for it to function and, where enabled, privacy-respecting analytics to understand which pages are useful. You can block or delete cookies in your browser settings without affecting your ability to browse the site.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time. If you are not satisfied with how we have handled your information, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

QMW Industries Pty Ltd
53 Success Street, Acacia Ridge QLD 4110
+61 7 3275 2544 ·sales@qmw.com.au

We may update this policy from time to time. The current version is always the one published on this page.